1. What We Collect
We collect information that you provide directly, information created by your use of the service, and technical data that helps us keep the platform secure and reliable.
- Account information such as name, email address, username, password hash, and profile settings.
- Business and team data such as role assignments, permissions, member records, and organization settings.
- Time-entry and submission data such as entries, timestamps, submission metadata, recipient fields, and edit or recall history.
- Support and contact data such as help requests, sales inquiries, and related message history.
- Billing and subscription data such as plan status, invoice references, and payment processor records from Stripe.
- Technical and security data such as IP address, browser information, device data, authentication logs, and anti-abuse signals.
- Consent and cookie data such as Cookiebot preferences and cookie declarations.
2. How We Use Information
We use the information we collect to run the platform and support your account.
- Provide time tracking, submission, recall, and team-management features.
- Authenticate users, secure accounts, and prevent fraud or abuse.
- Process billing, subscriptions, and account-status checks.
- Respond to support, sales, media, and partner requests.
- Send service messages such as verification notices, security alerts, and billing updates.
- Improve the product, monitor performance, and diagnose issues.
- Comply with legal obligations and enforce our terms and policies.
3. When We Share Information
We share personal information only when needed to operate the service, comply with law, or protect the platform and its users.
- Service providers that help us host the application, deliver email, and store or process data.
- Stripe for payment processing and subscription management.
- Third-party sign-in providers, if you choose to log in with Google, Facebook, GitHub, or Discord.
- Anti-abuse and consent tools such as reCAPTCHA and Cookiebot.
- Legal, security, or compliance disclosures when required by law or necessary to protect rights and safety.
4. Cookies and Similar Technologies
We use cookies and similar technologies for sessions, authentication, preferences, security, analytics, and consent management. You can manage cookies through your browser settings, and Cookiebot helps present the site's consent choices and declaration.
The Cookie Declaration below reflects the site's current consent configuration.
5. Data Retention
We keep personal information only as long as needed for the purposes above, including operating the service, maintaining records, meeting billing and tax obligations, resolving disputes, enforcing our policies, and complying with law.
If you request account deletion, we will delete or anonymize personal-only information where we reasonably can. We may retain or pseudonymize records that are needed to preserve business-owned history, keep submissions and time entries tied to the correct business, prevent fraud or abuse, or satisfy legal, tax, security, and audit obligations.
Business-Owned Records
Records you create, edit, or submit while you are a member of a business account are treated as part of that business account's records and are controlled by the business owner or authorized administrators. If your individual account later becomes inactive, archived, or deleted, we generally do not remove those business records solely because your personal account changed status, except where required by law or by the business owner's instructions.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information, but no system is completely secure. Please protect your account credentials and notify us if you suspect unauthorized access.
7. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing.
- You can manage cookie choices through your browser and the Cookiebot consent tools on the site.
- You can update many account settings directly inside your profile or team settings.
- You can contact us to request access, correction, deletion, or help with a privacy inquiry.
- If you request deletion, we may still retain business-owned records, retained audit history, and records required by law or needed to keep the service operating.
- Where consent applies, you can withdraw it for future processing subject to legal and operational limits.
8. Children
The service is not directed to children, and we do not knowingly collect personal information from children.
9. Contact Us
For privacy questions, contact our support team at help@submityourtime.com or use the support form.
Cookie Declaration
The Cookiebot declaration for this site is embedded below and reflects the current consent configuration.